Normally custom item takes 7 to 10 business days to process.
How can I tack my order?
Please use website:https://www.17track.net/en. to track yor oreder. If this is the first time tracking your order and you see a tracking number that says "Pending", please wait a little while and refresh it.
What if my orde lost in transit?
Rest assure, all our orders are protected by our Order Insurance. If your order does not arrive to you or gets lost in transit, we can certainly issue a full refund for your purchase or resend the item to you.
How can I return items?
You may check out our Return Policy first, then please contact our Customer Service about which items you want to return. Note: Item ID is needed, so that our agent can process your return request and offer the nearest return address to you.
MEANINGFUL JEWELRY EMPOWERS YOUR SPIRIT
Our products are composed of topics like FRIENDSHIP, LOVE and ADVENTURE, to inspire an authentic connection between us and help us realize we are not alone in our journey.