GENERAL INFORMATION
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Receiving Time = Processing time + Shipping time
Processing Time
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take 2 business days to process. This is just an estimate and doesn't include weekends or holidays.
However, during this pandemic, we are improving our delivery process to make your packages even safer, so there may be a 2-3 day delay in processing your orders
U.S./Canada shipping rates and delivery:
| SHIPPING TIMELINES | COST | ORDER VALUE |
| Standard Shipping (12-18 business days) | $4.99 | below $40 |
| Standard Shipping (12-18 business days) | 0 | over $40 |
| Expr |